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Privacy Policy

Introduction

Last Stop Movers respects the privacy of their users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

This Privacy Policy was generated by Termly’s Privacy Policy Generator.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us, when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site

Facebook Permissions

The Site may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, checkins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

Data From Social Networks

User information from social networking sites, such as [Apple’s Game Center, Facebook, Google+, Instagram, Pinterest, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys

Mobile Application Information

If you connect using our mobile application:

  • Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s [bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Data. We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
  • Push Notifications. We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
  • USE OF YOUR INFORMATION

    Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

    • Administer sweepstakes, promotions, and contests.
    • Assist law enforcement and respond to subpoena.
    • Compile anonymous statistical data and analysis for use internally or with third parties.
    • Create and manage your account.
    • Deliver targeted advertising, coupons, newsletters, and other information regarding
    • promotions and the Site to you.
    • Email you regarding your account or order.
    • Enable user-to-user communications.
    • Fulfill and manage purchases, orders, payments, and other transactions related to the Site
    • Generate a personal profile about you to make future visits to the Sit more personalized.
    • Increase the efficiency and operation of the Site.
    • Monitor and analyze usage and trends to improve your experience with the Site.
    • Notify you of updates to the Site.
    • Offer new products, services, and/or recommendations to you.
    • Perform other business activities as needed.
    • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
    • Process payments and refunds.
    • Request feedback and contact you about your use of the Site.
    • Resolve disputes and troubleshoot problems.
    • Respond to product and customer service requests.
    • Send you a newsletter.
    • Solicit support for the Site.
    • [Other]

    DISCLOSURE OF YOUR INFORMATION.

    We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

    By Law or to Protect Rights

    If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

    Third-Party Service Providers

    We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

    Interactions with Other Users If you interact with other users of the Site [and our mobile application], those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

    Marketing Communications

    With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

    Interactions with Other Users

    When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

    Online Postings

    When you post comments, contributions or other content to the Site [or our mobile applications], your posts may be viewed by all users and may be publicly distributed outside the Site [and our mobile application] in perpetuity.

    Third-Party Advertisers

    We may use third-party advertising companies to serve ads when you visit the Site.These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

    We may use third-party advertising companies to serve ads when you visit the Site [or our mobile application]. These companies may use information about your visits to the Site [and our mobile application] and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

    We may use third-party advertising companies to serve ads when you visit the Site [or our mobile application]. These companies may use information about your visits to the Site [and our mobile application] and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

    Affiliates

    We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

    Business Partners

    We may share your information with our business partners to offer you certain products, services or promotions.

    Offer Wall

    [Our mobile application may display a third-party hosted “offer wall.” Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for acceptance and completion of an advertisement offer. Such an offer wall may appear in our mobile application and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will leave our mobile application. A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account.]

    Social Media Contacts

    [If you connect to the Site [or our mobile application] through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.]

    Other Third Parties

    We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

    Sale or Bankruptcy

    If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

    We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

    TRACKING TECHNOLOGIES

    Cookies and Web Beacons

    We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis. [We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.]

    Internet-Based Advertising

    Additionally, we may use third-party software to serve ads on the Site [and our mobile application], implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

    Website Analytics

    We may also partner with selected third-party vendors[, such as [Adobe Analytics,] [Clicktale,] [Clicky,] [Cloudfare,] [Crazy Egg,] [Flurry Analytics,] [Google Analytics,] [Heap Analytics,] [Inspectlet,] [Kissmetrics,] [Mixpanel,] [Piwik,] and others], to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

    You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

    THIRD-PARTY WEBSITES

    The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

    SECURITY OF YOUR INFORMATION

    We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

    POLICY FOR CHILDREN

    We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

    CONTROLS FOR DO-NOT-TRACK FEATURES

    Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.

    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

    If you are under 18 years of age, reside in California, and have a registered account with the Site [or our mobile application], you have the right to request removal of unwanted data that you publicly post on the Site [or our mobile application]. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site [or our mobile application], but please be aware that the data may not be completely or comprehensively removed from our systems.

    OPTIONS REGARDING YOUR INFORMATION

    [Account Information]

    You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below
  • [Other]
  • Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

    Emails and Communications

    If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Site.
  • Logging into your account settings and updating your preferences.
  • Contacting us using the contact information provided below.
  • If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

    CALIFORNIA PRIVACY RIGHTS

    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

    CONTACT US

    If you have questions or comments about this Privacy Policy, please contact us at:

    Hiring a professional mover will result in a less stress and an easier, safer move all around. Moving can be both emotionally and physically draining, and handling delicate or bulky items with care requires specific moving skills and experience. Moving safely and successfully requires specialized equipment and experience, not unlike other trades.

    Usually, a sales representative will be able to give you a good idea of a price range over the phone. But for the most accurate estimate, Last Stop Moving recommends an on-site appointment to review details of your move.

    Moving labor represents the majority of the moving expense. However, you should also budget for packing supplies, such as moving boxes and tape, and for additional valuation (moving “insurance”) as needed. Last Stop Moving takes special precautions with delicate or oversized items, such as flat screen televisions and chandeliers.

    With years of experience, our sales teams pride themselves on providing the most accurate moving estimates in the industry. Our proprietary sales system ensures that we work closely with every customer to fully understand his/her moving needs and to provide a moving estimate that reflects those needs. Be sure to offer as much information as possible at the time of the estimate, including reviewing the inventory for accuracy. Neglecting to mention additional items, or difficult areas of access, at the time of the moving estimate almost always results in unexpected costs for the customer.

    It is best to schedule your move two weeks in advance, but we will work with you to help you secure the day you need. If you are moving out of state, we recommend scheduling your free onsite estimate 1 month in advance.

    Although Last Stop Moving will take every necessary precaution on your move, unexpected damage can occur; and it is important to make sure that your possessions are protected. We are able to offer valuation (“moving insurance”) to our customers at a very fair price due to the very low number of claims we file.

    It is best to schedule your move two weeks in advance, but we will work with you to help you secure the day you need. If you are moving out of province, we recommend scheduling your free onsite estimate 1 month in advance.

    This depends upon many factors including: weather conditions, loading and unloading obstacles, direction and distance your shipment is traveling, size of your shipment, stairs or elevators involved, how many boxes need to be moved and if you need packing services. For an accurate estimate, please call our office to schedule a free onsite estimate.

    Last Stop Moving is experienced at moving these specialized items. However, these items should be boxed or crated prior to our arrival to ensure their safe transportation. Please call us for information on preparing these items.

    Last Stop Moving will move large silk floor plants, but desk sized silk plants must be boxed prior to our arrival. Live plants should be transported by you to ensure a safe arrival.

    If you are unable to take immediate possession of your new home or office, your belongings can be stored for a reasonable fee. Storage must be requested prior to your move day so that all charges are made known and all corresponding documents are completed. You are responsible for the pick up, insurance, storage, and final delivery fees.

    Items such as fuel, oil, propane, ammunition, paints, pesticides, liquid detergents, bleach, and cleaning supplies cannot go on the moving truck. Liquid containers that have already been opened are also not allowed on the moving truck. Also, we do not move articles of intangible value such as: jewelry, cash, stamp collections, credit cards, documents, ammunition and guns. We recommend keeping all irreplaceable and expensive items with you.

    We offer fully trained and professional packers at a reasonable rate. We can pack your entire home/office or just specific areas to meet your needs. It is best to get an estimate for this service. Get a free estimate now.

    Yes! We offer a large variety of packing boxes and supplies, as well as, a free box delivery to your home/office with a minimum order. Any unused supplies will be deducted from your invoice if they are returned when the movers arrive. Check out our Packing Supplies options.

    We recommend scheduling your move as far in advance as possible. The farther out you can plan your move, the greater the availability you will have in choosing a date and time that is convenient for you. A general rule of thumb is to contact us no later than two weeks in advance of your desired move date. We realize advance planning is not always possible, and do our best to accommodate last minute customers as well.

    Because complex events, such as a home closure or completion of construction, can be delayed due to unforeseen circumstances, we don’t recommend scheduling your move for the same day. Save yourself the stress of rescheduling and plan your move date for several days after your closing date. Demand for moving services is generally at its lowest during the middle of the month and, in particular, the middle of the week. If your schedule allows for a move on one of these days, Movers often offer their most competitive rates during those times.

    Focus on packing, instead of moving. Smaller items and moving boxes can be moved very quickly by professional movers. Don’t spend time trying to move these items yourself. Rather, focus on packing boxes, so when the movers arrive, you are 100% ready. For more information on packing and packing supplies check out our Packing page and tips.

    Choose a simple labeling system (i.e. MBR for Master Bedroom) and make sure that all of your boxes are clearly marked. Boxes should be labeled on the top and 3 sides. Your movers will work closely with you at the destination to make sure everything ends up where you want it.

    It is generally fine to leave clothing in dresser drawers during the move. Be sure to remove anything from the drawers than may roll around or shift during transport, as this can cause damage. If the dresser is particularly large (a triple dresser or part of a large armoire), it is best to at least partially empty it.

    Last Stop Moving, as well as all other licensed movers, will not move hazardous or combustible items such as propane tanks, firearms, paint, and aerosols, as the temperature in the truck could cause these items to explode or ignite.

    When the movers first arrive, they will do a walkthrough of your current home with you, confirming which items are going and which are not.

    If your moving day is rapidly approaching and it becomes clear that you will not be fully packed, it is critical that you inform your move coordinator as soon as possible. He/she can work with you to make the best possible “plan b” for packing. This may mean having the movers finish your packing or, if you have the flexibility and we have the availability, pushing back your moving day in order to allow you more time to pack. If you have only a small quantity of items left to pack, your movers can often complete this on moving day; however, it is important to understand that this will add time to the job and, therefore, add to the total cost of the move.

    Absolutely! When we deliver your items to your new home, the movers will work closely with you to make sure all furniture and boxes arrive in the correct rooms, and we are happy to arrange (and rearrange) the furniture exactly as you would like it.

    On moving day, the professional movers should handle the job entirely. They are highly trained and the best suited to carry the weight and negotiate the loading of the truck. Generally speaking, having non-professionals work alongside the movers slows things down and costs you more in the long run. Your friends and family can be most helpful in preparing for the move – packing moving boxes or caring for your pets or children.

    Unfortunately, professional moving companies cannot transport customers in the moving truck for liability reasons.

    While professional moving companies may vary, at Last Stop Moving we clean up any clutter we create during the moving process. However, we do not do general house cleaning. We recommend asking your friends, family, and neighbors for a referral for this type of service.

    Yes. Our professional movers and moving trucks are prepared to move during rain, sleet, or snow, as long as it is safe to do so. They come equipped with supplies to keep your belongings safe from the elements. However, in order to keep costs down, we recommend that you shovel, rake, or otherwise clear the access ways in preparation for the movers’ arrival.

    This depends upon many factors including: weather conditions, loading and unloading obstacles, direction and distance your shipment is traveling, size of your shipment, stairs or elevators involved, how many boxes need to be moved and if you need packing services. For an accurate estimate, please call our office to schedule a free onsite estimate.

    Rocky Mountain Movers is experienced at moving these specialized items. However, these items should be boxed or crated prior to our arrival to ensure their safe transportation. Please call us for information on preparing these items.

    Rocky Mountain Movers will move large silk floor plants, but desk sized silk plants must be boxed prior to our arrival. Live plants should be transported by you to ensure a safe arrival.

    If you are unable to take immediate possession of your new home or office, your belongings can be stored for a reasonable fee. Storage must be requested prior to your move day so that all charges are made known and all corresponding documents are completed. You are responsible for the pick up, insurance, storage, and final delivery fees.

    Items such as fuel, oil, propane, ammunition, paints, pesticides, liquid detergents, bleach, and cleaning supplies cannot go on the moving truck. Liquid containers that have already been opened are also not allowed on the moving truck. Also, we do not move articles of intangible value such as: jewelry, cash, stamp collections, credit cards, documents, ammunition and guns. We recommend keeping all irreplaceable and expensive items with you.

    We offer fully trained and professional packers at a reasonable rate. We can pack your entire home/office or just specific areas to meet your needs. It is best to get an estimate for this service. Get a free estimate now.

    Yes! We offer a large variety of packing boxes and supplies, as well as, a free box delivery to your home/office with a minimum order. Any unused supplies will be deducted from your invoice if they are returned when the movers arrive. Check out our Packing Supplies options.

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